Privacy Policy
[UPDATED OCTOBER 25, 2021]
[SOLBYJNY LLC] (the “Company”) is committed to maintaining robust privacy
protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help you
understand how we collect, use and safeguard the information you provide to us and
to assist you in making informed decisions when using our Service.
For purposes of this Agreement, “Site” refers to the Company’s website, which can be
accessed at [WWW.SOLBYJNY.COM] [or through our mobile application].
“Service” refers to the Company’s services accessed via the Site, in which users can
[purchase candles, metaphysical tools, bath and body products, monthly subscription
boxes.
The terms “we,” “us,” and “our” refer to the Company.
“You” refers to you, as a user of our Site or our Service.
By accessing our Site or our Service, you accept our Privacy Policy and Terms of Use
(Found here: [insert link to Terms of Use]), and you consent to our collection, storage,
use and disclosure of your Personal Information as described in this Privacy Policy.
I. INFORMATION WE COLLECT
We receive, collect and store “Non-Personal Information” and “Personal Information.”
Non-Personal Information includes information that cannot be used to personally
identify you, such as anonymous usage data, general demographic information we may
collect, referring/exit pages and URLs, platform types, preferences you submit and
preferences that are generated based on the data you submit and number of clicks.
Personal Information which may include [your name, billing details, date of birth,
contact information] and purchase history which you submit to us through the sign-up
process within our members area and or during the checkout process on the website.
To activate the Service, you do not need to submit any Personal Information other than
your email address. To use the Service thereafter, you [do/do not] need to submit
further Personal Information [, which may include: your name, billing details, date of
birth, contact information and purchase history]. However, to improve the
quality of the Service, we track information provided to us by your browser or by our
software application when you view or use the service, such as the website you came
from (known as the “referring URL”), the type of browser you use, the device from
which you connected to the Service, the time and date of access, and other information
that does not personally identify you. We track this information using cookies, or small
text files which include an anonymous unique identifier.
2. Information you provide us by registering for an account
In addition to the information provided automatically by your browser when you visit
the Site, to become a subscriber to the Service you will need to create a personal
profile. You can create a profile by registering with the Service and entering your email
address, and creating a username and a password. By registering, you are authorizing
us to collect, store and use your email address in accordance with this Privacy Policy.
3. Children’s Privacy
The Site and the Service are not directed to anyone under the age of 13. The Site does
not knowingly collect or solicit information from anyone under the age of 13, or allow
anyone under the age of 13 to sign up for the Service. In the event that we learn that
we have gathered personal information from anyone under the age of 13 without the
consent of a parent or guardian, we will delete that information as soon as possible. If
you believe we have collected such information, please contact us at
II. HOW WE USE AND SHARE INFORMATION
Personal Information:
Our company is hosted on the Wix.com platform. Wix.com provides us with the online
platform that allows us to sell our products and services to you. Your data may be
stored through Wix. Com's data storage, databases and the general Wix.com
applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to
the standards set by PCI-DSS as managed by the PCI Security Standards Council, which
is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by
our store and its service providers.
Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise
share for marketing purposes your Personal Information with third parties without
your consent. We do share Personal Information with vendors who are performing
services for the Company, such as the servers for our email communications who are
provided access to the user's email address for purposes of sending emails from us.
Those vendors use your Personal Information only at our direction and in accordance
with our Privacy Policy.
In general, the Personal Information you provide to us is used to help us communicate
with you. For example, we use Personal Information to contact users in response to
questions, solicit feedback from users, provide technical support, and inform users
about promotional offers.
We may share Personal Information with outside parties if we have a good-faith belief
that access, use, preservation or disclosure of the information is reasonably necessary
to meet any applicable legal process or enforceable governmental request; to enforce
applicable Terms of Service, including investigation of potential violations; address
fraud, security or technical concerns; or to protect against harm to the rights, property,
or safety of our users or the public as required or permitted by law.
Non-Personal Information:
In general, we use Non-Personal Information to help us improve the Service and
customize the user experience. Our company is hosted on the Wix.com platform.
Wix.com provides us with the online platform that allows us to sell our products and
services to you. Your data may be stored through Wix. Com’s data storage, databases and
the general Wix.com applications. They store your data on secure servers behind a
firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to
the standards set by PCI-DSS as managed by the PCI Security Standards Council, which
is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by
our store and its service providers.
We also aggregate Non-Personal Information in order to track trends and analyze use
patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure
of Non-Personal Information and we reserve the right to use and disclose such
Non-Personal Information to our partners, advertisers and other third parties at our
discretion.
In the event we undergo a business transaction such as a merger, acquisition by
another company, or sale of all or a portion of our assets, your Personal Information
may be among the assets transferred. You acknowledge and consent that such
transfers may occur and are permitted by this Privacy Policy, and that any acquirer of
our assets may continue to process your Personal Information as set forth in this
Privacy Policy. If our information practices change at any time in the future, we will
post the policy changes to the Site so that you may opt out of the new information
practices.
COOKIES and how we use them
Cookies are sent to a user’s browser from our servers and are stored on the user’s
computer hard drive. Sending a cookie to a user’s browser enables us to collect
Non-Personal information about that user and keep a record of the user’s preferences
when utilizing our services, both on an individual and aggregate basis. For example,
the Company may use cookies to collect the following information: [personally
identifiable information (including name, email, password, communications); payment
details (including credit card information), comments, feedback, product reviews,
recommendations, and personal profile may be used to continuously improve
interaction on the platform.] The Company may use both persistent and session
cookies: persistent cookies remain on your computer after you close your session and
until you delete them, while session cookies expire when you close your browser.
[To provide and operate the services.
1. To provide our Users with ongoing customer assistance and technical support.
2. To be able to contact our Visitors and Users with general or personalized
service-related notices and promotional messages.
3. To create aggregated statistical data and other aggregated and/or inferred
Non-personal Information, which we or our business partners may use to
provide and improve our respective services.
4. To comply with any applicable laws and regulations.]
Learn more on how you can see what cookies are used and how to manage them
properly.
All About Cookies is a good source.
We suggest that you check the Site periodically if you are concerned about how your
information is used
The following explain how to access cookie settings in various browsers:
● Cookie settings in Firefox
● Cookie settings in Internet Explorer
● Cookie settings in Google Chrome
● Cookie settings in Safari (OS X)
● Cookie settings in Safari (iOS)
● Cookie settings in Android
To opt out of being tracked by Google Analytics across all websites, visit this link:
http://tools.google.com/dlpage/gaoptout
III. HOW WE PROTECT INFORMATION
We implement security measures designed to protect your information from
unauthorized access. Your account is protected by your account password, and we urge
you to take steps to keep your personal information safe by not disclosing your
password and by logging out of your account after each use. We further protect your
information from potential security breaches by implementing certain technological
security measures including encryption, firewalls and secure socket layer technology.
However, these measures do not guarantee that your information will not be accessed,
disclosed, altered or destroyed by breach of such firewalls and secure server software.
By using our Service, you acknowledge that you understand and agree to assume these
risks.
IV. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION
You have the right at any time to prevent us from contacting you for marketing
purposes. When we send a promotional communication to a user, the user can opt out
of further promotional communications by following the unsubscribe instructions
provided in each promotional email. You can also indicate that you do not wish to
receive marketing communications from us in the [ “Settings” section] of the Site.
Please note that notwithstanding the promotional preferences you indicate by either
unsubscribing or opting out in the [site settings] of the webpage, we may continue to
send you administrative emails including, for example, periodic updates to our Privacy
Policy.
V. LINKS TO OTHER WEBSITES
As part of the Service, we may provide links to or compatibility with other websites or
applications. However, we are not responsible for the privacy practices employed by
those websites or the information or content they contain. This Privacy Policy applies
solely to information collected by us through the Site and the Service. Therefore, this
Privacy Policy does not apply to your use of a third-party website accessed by selecting
a link on our Site or via our Service. To the extent that you access or use the Service
through or on another website or application, then the privacy policy of that other
website or application will apply to your access or use of that site or application. We
encourage our users to read the privacy statements of other websites before
proceeding to use them.
VI. CHANGES TO OUR PRIVACY POLICY
The Company reserves the right to change this policy and our Terms of Service at any
time. We will notify you of significant changes to our Privacy Policy by sending a
notice to the primary email address specified in your account or by placing a
prominent notice on our site. Significant changes will go into effect 30 days following
such notification. Non-material changes or clarifications will take effect immediately.
You should periodically check the Site and this privacy page for updates.
VII. CONTACT US
If you have any questions regarding this Privacy Policy or the practices of this Site,
please contact us by sending an email to [hello@solbyjny.com].
Last Updated: This Privacy Policy was last updated on [October 25, 2021].